Player support

Keep your forgeburning.

If something is preventing you from playing The Dawn Forge, these checks solve the most common problems. If they do not, send us the details and we will investigate.

Windows PC · Steam

01

Start here

Try the relevant steps before sending a report. Your saves will not be removed.

01

The game does not start

Restart Steam, verify the game files and update your graphics driver. The Dawn Forge requires a Vulkan-compatible graphics driver.

02

Display, audio or controls

Open Settings from the main menu. You can change window mode, resolution and the volume of each audio family independently.

03

A save cannot be loaded

Do not delete the save folder. The game keeps an automatic backup and may recover the previous valid version.

04

Progress stopped while closed

This is intentional: The Dawn Forge is not an idle game. Production, customers and threats advance only while a game is open.

Report a problem

Help us reproduce it.

A precise report is the fastest route to a fix. Please include the following information:

  • What you were doing immediately before the problem
  • The steps that make it happen again
  • Your game version and Windows version
  • A screenshot or short video, if it helps
  • Your log file and affected save, when possible

Still need help?

Contact the forge.

Email us with the checklist above. We read every report and will reply as soon as possible.

Your report is used only to investigate and answer your support request.